When will my order arrive?
Each piece is ready to ship in up to the number of business days shown on its page. Shipping from our studio in Vietnam then usually takes 5-7 business days. Shipping is calculated at checkout. If US import duties or taxes are charged, you pay them at delivery.
Where do you ship?
We ship to the United States.
What light goes inside?
Each piece is designed for the LED light named on its page. Lights are not included. For LED lights only. Never use a real candle; PLA softens with heat.
What if it arrives damaged?
Damaged or not right? We print a new one and send it free. Nothing to ship back. See the replacement policy.
How do I care for a piece?
Dust with a soft dry cloth. Keep it away from heat, hot cars and sunny windowsills.